Refund policy

If your online payment for our marketing services has been made in error, we will happily provide a refund subject to any Applicable Law, provided that you:

  • notify us within 7 days of making the purchase;
  • send us a copy of your receipt displaying the date and details of your transaction; and
  • indicate the reason for wanting a refund.

Requests for refunds should be sent to info@assistad.com or mailed to Refunds, 23 Port Drive, Mermaid Waters QLD 4218. You may also phone us on 1300 776 548 between 9am and 5pm weekdays.

Please be sure to provide a contact number to us as your request for a refund will be confirmed by a phone call.